Returns & Exchanges
At Johnny's Goods, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all items in their original condition. Whether it is a change of heart or a defective item, our team is here to ensure your shopping experience remains top-notch.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and including a copy of your packing slip.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days to your original payment method.
